Training
As we’ve seen with all tools, people who aren’t trained well, can cost businesses bottom-line. It’s either not knowing the data well due to the volume being analyzed or not recognizing trends and how they are influenced by areas not being reviewed and therefore golden opportunities are missed, potentially effecting the bottom line negatively.
The trend tool needs to be intuitive, easy to use, and have the ability to make ad-hoc changes. Ease-of-use means trending tools can be learned within an hour or less.
The money saved on a purchase is wasted when time is lost at a day or more of training.
OneVue Help files are comprehensive and allow for easily understanding all aspects of the program.